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QUESTION NO: 9
Which of the following would be considered an important prerequisite to quality planning?
A. Establishing a Quality Assurance Function
B. Defining the IT Vision, Mission, and Goals
C. Defining the Quality Assurance Mission and Goals
D. Adopting the Six Sigma Concept
E. Calculating Cost-of-Quality for the IT Organization
Answer: B
Explanation:
4
QUESTION NO: 11
Internal control systems have two components. The first is_____________ ,and the second is the
__________ within an individual business application
A. Environmental Controls, Transaction Processing Controls
B. Transaction Processing Controls, Environmental Controls
C. General Control, Environmental Control
D. Environmental Control, General Control
Answer: A
Explanation:
QUESTION NO: 1
As the continuum of work processes move or evolve towards creative processes, the mix of
written procedures and people skills change.
A. True
B. False
Answer: A
Explanation:
QUESTION NO: 10
The step which evaluates whether people possess the skills necessary to effectively use the
COTS software in their day-to-day work is referred as:
A. Demonstrate the Software in Operation
B. Acceptance Test the Software Process
C. Evaluate People Fit
D. Define Critical Success Factor
Answer: C
Explanation:
QUESTION NO: 4
The acronym COTS refers to:
A. Critical Organizational Testing Systems
B. Commercial Off The Shelf Software
C. Contractor Overview Training System
D. Code Origination Tracking System
Answer: B
Explanation:
QUESTION NO: 8
Which of the following activities occur when the software developed by an outside organization is
ready for delivery?
A. Contractual Relations
B. Acceptance Testing
C. Operation and Maintenance
D. B and C only
E. A, B, and C
Answer: E
Explanation:
QUESTION NO: 3
The amount of effort required to intercouple or interconnect computer systems is referred to as:
A. Reusability
B. Flexibility
C. Portability
D. Interoperability
Answer: D
Explanation:
2
QUESTION NO: 2
Which item(s) below are measures of central tendency?
A. Mean
B. Median
C. Mode
D. All of the above
E. A and C above
Answer: D
Explanation:
QUESTION NO: 5
The two common types of Matrixes are:
A. L-Type and Y-Type
B. T-Type and X-Type
C. L-Type and T-Type
D. Y-Type and X-Type
Answer: C
Explanation:
QUESTION NO: 6
If you use the PDCA cycle for managing processes, which activity is associated with the CHECK
component?
A. Process Definition
B. Process Mapping
C. Process Measurement
D. Process Improvement
E. Process Controls
Answer: C
Explanation:
3
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