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QUESTION NO: 18

You are working on the next generation of software for mobile phones for your

telecommunications company. While time to market is critical, you know from your work on other

projects that management reviews can be helpful and plan to use them on your project. You are

documenting them as part of your______________.

A. Governance plan

B. Change management plan

C. Performance reviews

D. Project management plan

Answer: D

Explanation:

The project management plan describes how the project will be executed and monitored and

controlled. While it contains a number of subsidiary plans, it also contains other items including

information on key management reviews for contents, their extent, and timing to address open

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issues and pending decisions. [Planning]

PMI®, PMBOK® Guide, 2013, 77

QUESTION NO: 13

You work for a telecommunications company, and when developing a project management plan

for a new project, you found that you must tailor some company processes because the product is

so different than those products typically produced by your company. To tailor these processes,

you will follow______________.

A. Standardized guidelines and work instructions

B. Stakeholder risk tolerances

C. Expert judgment

D. Structure of your company

Answer: A

Explanation:

Standardized guidelines and work instructions are an organizational process asset to consider as

the project management plan is developed. They include guidelines and criteria to tailor the

organization’s set of standard processes to satisfy the specific needs of the project. [Planning]

PMI®, PMBOK® Guide, 2013, 75

QUESTION NO: 1

You work for a software development company that has followed the waterfall development model

for more than 20 years. Lately, a number of customers have complained that your company is

taking too long to complete its projects. You attended a class on agile development methods and

believe that if the company used the agile approach, it could provide products to clients in a

shorter time period. However, it would be a major culture change to switch from the waterfall

methodology to the agile approach and to train staff members in this new approach. You

mentioned this idea to the director of the PMO, and although she liked the idea, she would need

approval from the company’s portfolio review board to move forward with it. She suggested that

you document this idea in a______________.

A. Business need

B. Product scope description

C. Project charter

D. Business case

Answer: D

Explanation:

The business case is used to provide the necessary information to determine whether or not a

project is worth its investment. It is used to justify the project and typically contains a cost-benefit

analysis and a business need.

QUESTION NO: 11

You are managing a project in an organization is characterized by with rigid rules and policies and

strict supervisory controls. Your project, sponsored by your CEO who is new to the company, is to

make the organization less bureaucratic and more participative. You are developing your project

management plan. Given the organization as it now is set up, as you prepare your plan, you can

use which of the following organizational process assets______________.

A. Guidelines and criteria

B. Project management body of knowledge for your industry

C. Organizational structure and culture

D. The existing infrastructure

Answer: B

Explanation:

While you are managing a different type of project, the organization has managed projects before

and therefore may have as part of its organizational process assets a project management

template, which sets forth guidelines and criteria to tailor the organization’s processes to satisfy

specific needs of the project. [Planning]

QUESTION NO: 8

The purpose of economic value added (EVA) is to______________.

A. Determine the opportunity costs associated with the project

B. Determine a non–time-dependent measure of profit or return

C. Assess the net operating profit after taxes

D. Evaluate the return on capital percent versus the cost of capital percent

Answer: D

Explanation:

Evaluate the return on capital percent versus the cost of capital percent

EVA quantifies the value a company provides to its investors and seeks to determine if a company

is creating or destroying value to its shareholders. It is calculated by subtracting the expected

return, (represented by the capital charge), from the actual return that a company generates,

(represented by net operating profit after taxes). [Initiating]

5

QUESTION NO: 17

You have been directed to establish a change control system for your company, but must

convince your colleagues to use it. To be effective, the change control system must

include______________.

A. Procedures that define how project documents may be changed

B. Specific change requests expected on the project and plans to respond to each one

C. Performance reports that forecast project changes

D. A description of the functional and physical characteristics of an item or system

Answer: A

Explanation:

A change control system is a collection of formal, documented procedures that define the process

used to control change and approve or reject changes to project documents, deliverables, or

baselines. It includes the paperwork, tracking systems, and approval levels necessary to authorize

changes. [Monitoring and Controlling]

PMI®, PMBOK® Guide, 2013, 96

QUESTION NO: 15

An automated tool, project records, performance indicators, data bases, and financials are

examples of items in______________.

A. Organizational process assets

B. Project management information systems

C. Project management planning approaches

D. The tools and techniques for project plan development

Answer: B

Explanation:

The items listed are part of these systems, a tool and technique in both processes. [Executing and

Monitoring and Controlling]

PMI®, PMBOK® Guide, 2013, 84, 92

QUESTION NO: 9

Facilitation techniques are used throughout project management. Your company is embarking on

a project to completely eliminate defects in its products. You are the project manager for this

project, and you are developing your project charter. To assist you, which of the following

facilitation techniques did you use?

A. Surveys

B. Delphi approach

C. Meeting management

D. Focus groups

Answer: C

Explanation:

Meeting management is an example of a facilitation technique used in developing the project

charter as meetings may be held with key stakeholders and subject matter experts. Other

facilitation techniques used to guide preparation of the charter are brainstorming, problem solving,

and conflict resolution. [Initiating]

QUESTION NO: 5

You have assembled a core team to develop the project management plan for the next generation

of fatigue fighting drugs. The science is complex, and the extended team of researchers,

clinicians, and patients for trials exceeds 500 people. The content of your project management

plan will be directed primarily by two factors. They are______________.

A. Project complexity and the capability of resources

B. Number of resources and project schedule

C. Team member experience and budget

D. Application area and complexity

Answer: D

Explanation:

The content of the project management plan is primarily influenced by the application area [in this

case drug development] and complexity of the project. The size of the plan is typically

commensurate with the size and complexity of the project. [Planning]

QUESTION NO: 10

The direct and manage project work process truly is important in project management. It affects

many other key processes and uses inputs from others. Working with your team at its kickoff

meeting, you explain the key benefit of this process is to______________.

A. Implement approved changes

B. Provide overall management of the project work

C. Lead and perform activities in the project management plan

D. Perform activities to accomplish project objectives

Answer: B

Explanation:

While all of the answers apply to the direct and manage project work process, the key benefit is

that it involves providing overall management of the work of the project, encompassing the other

answers listed. [Executing]

6

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