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QUESTION NO:4
You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active
Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7.
All client computers are members of the ABC.com domain.
ABC.com wants you to configure Windows Explorer to not display previews of documents in the
results of a search.
What is the best way to disable the preview of documents in the Search results?
A. You should create a Group Policy linked to the client computers that enables the Turn off the
display snippets in Content view mode option.
B. You should create a Group Policy linked to the client computers that disables the Preview Pane
in Windows Explorer.
C. You should create a Group Policy linked to the client computers that disables the Content View
in Windows Explorer.
D. You should create a Group Policy linked to the client computers with the Turn on Classic Shell
option.
Answer: A
Explanation:
QUESTION NO:23
You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active
Directory domain named ABC.com. During routine maintenance you discovered that the memory
usage on some of the client computers is unusually high.
How can you determine the cause of the high memory usage?
A. You should run the systeminfo command on the affected computers.
B. You should open the Troubleshooting section in Action Center on the affected computers.
C. You should run the Microsoft Configuration utility (msconfig) on the affected computers.
D. You should review the content in the Memory tab in the Resource Monitor tool on the affected
computers.
Answer: D
Explanation:
QUESTION NO:15
You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active
Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7.
The ABC.com network users currently use the URL http://intranet.ABC.com to access the
company intranet website. The ABC.com Development team is currently working on a new version
of the company intranet website. The Development team needs to be able to access the new
version on the intranet website using the URL http://intranet.ABC.com to test the new website.
How would you enable the Development team to access the new version of the website without
affecting the other network users
QUESTION NO:40
You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active
Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7
and are configured to download and install software updates automatically.
You add a new network segment to the ABC.com network and connect the segment to the Internet
through a proxy server. You do not implement Web Proxy Auto-Discovery (WPAD) on the network.
A few weeks later notice that software updates are not installed on the client computers on the
new network segment. You confirm that the client computers are configured to download and
install updates automatically.
How should you configure the client computers on the new network segment to download and
install updates automatically?
A. You should download the latest version of the Background Intelligent Transfer Service on the
client computers on the new subnet.
B. You should log in to the client computers on the new subnet and configure the Internet Explorer
proxy settings.
C. You should run the proxycfg.exe utility on the client computers on the new subnet.
D. You should create a Group Policy Object linked to the client computers on the new subnet that
configures the Internet Explorer proxy settings.
Answer: C
Explanation:
QUESTION NO:47
You work as a desktop support technician for ABC.com. The company has a Windows Server
2008 domain-based network. All client computers run Windows 7 ultimate. Sasha, a Sales
Manager, complains that her computer is booting and hanging every now and then. This state of
computer is surfaced after the last critical uABCrade. You are required to stabilize her computer.
Which of the following steps will you take to accomplish the task?
A. Use the System Restore wizard to restore her computer to an earlier point in time.
B. Use shadow copies to repair damaged files.
C. Perform driver rollback.
D. Use the Last Known Good Configuration option while starting the computer.
Answer: A
Explanation:
QUESTION NO:52
You work as a system administrator for ABC.com. You have just finished deploying Windows 7 to
all the computers. You have set the Windows Firewall rules with a Group Policy. One of the rules
in the Group Policy is to not allow instant messenger traffic. Alex, the CTO, tries to change that on
his laptop but is unable to make changes. He wants you to explain why he cannot make the
changes on his personal laptop. What is the reason?
A. The Group Policy overrides the local configuration.
B. You need to make the CTO a local administrator.
C. He needs to force the computer to update its Group Policies.
D. You need to reset IIS on the laptop.
Answer: A
Explanation:
QUESTION NO:48
Adam works as a Desktop Support Technician for ABC.com. The company has a Windows-based
network. All client computers run Windows 7 Ultimate operating system. Andy, Division Manager
of the sales department, complains him about the problem he is experiencing with an application.
The application was running without any problem until he installed an optional update to Windows.
Andy has made no other changes to the system since. Now, however, he is unable to start the
application.
Which of the following steps will Adam take to troubleshoot the problem with the least
administrative burden?
A. Check the Data collector logs for any errors related to the application.
B. Uninstall the application and install it again.
C. Use the System Restore feature to bring the computer to its previous state.
D. Configure Event Forwarding to forward messages in the application log.
Answer: C
Explanation:
QUESTION NO:5
You work as a desktop technician at ABC.com. All client computers on the ABC.com network run
Windows 7. During the day you discovered that the event logs show errors from an application
source and Windows Kernel source. ABC.com wants you to monitor these errors to generate a
report that will capture and display only the relevant data.
How can you display only the relevant data?
A. You should open Event Viewer. Right click on the Security log and select Clear Log.
B. You should create a Custom View using the Event Viewer.
You should then add the application and security logs with the event sources and save the filter
results as an XML file.
C. You should open Event Viewer and sort events by Source.
D. You should create a Custom View using the Event Viewer.
You should then add the application and system logs with the event sources and save the filter
results as an XML file.
Answer: D
Explanation:
QUESTION NO:3
You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active
Directory domain named ABC.com. The client computers on the ABC.com network run a mix of
Windows XP and Windows Vista. All client computers are members of the ABC.com domain.
You uABCrade all the client computers to Windows 7 by using a single Windows 7 deployment
image. After the image deployment, users of portable Tablet PC computers report that the stylus
interface doesn
QUESTION NO:10
You work as a desktop technician at ABC.com. All client computers on the ABC.com network run
Windows 7.
The ABC.com network contains a web server named ABC-Web1. ABC-Web1 hosts the company
intranet web site. The intranet web site contains a web application that is dependent on a service
that runs on ABC-Web1. The service uses a dedicated domain service account named
ABC\WebApp.
When addressing a complaint by network users that the web application stopped working, you
discover that the event log has an entry displayed below:
“Logon failure: unknown user name or bad password.”
What can you do to ensure the web application runs successfully?
A. You should reset the password for the ABC\WebApp account then restart the intranet web site.
B. You should reset the password for the ABC\WebApp account and configure the password to
never expire. Then configure the service properties with the new password.
C. You should enable the ABC\WebApp account in Active Directory.
D. You should add the ABC\WebApp account to the local Administrators group on ABC-Web1.
E. You should add ABC-Web computer account to the Domain Computers group in Active
Directory.
Answer: B
Explanation:
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