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QUESTION NO:5

You work as a desktop technician at ABC.com. All client computers on the ABC.com network run

Windows 7. During the day you discovered that the event logs show errors from an application

source and Windows Kernel source. ABC.com wants you to monitor these errors to generate a

report that will capture and display only the relevant data.

How can you display only the relevant data?

A. You should open Event Viewer. Right click on the Security log and select Clear Log.

B. You should create a Custom View using the Event Viewer.

You should then add the application and security logs with the event sources and save the filter

results as an XML file.

C. You should open Event Viewer and sort events by Source.

D. You should create a Custom View using the Event Viewer.

You should then add the application and system logs with the event sources and save the filter

results as an XML file.

Answer: D

Explanation:


QUESTION NO:21

You work as a network administrator at ABC.com. All client computers on the ABC.com network

run Windows 7. The network contains a Windows Server 2008 Web server that hosts multiple

websites for ABC.com customers.

A user named Mia Hamm has a Web Statistics application running on her client computer. The

application analyzes the web server logs every day between 3pm and 5pm.

Mia Hamm reports that her computer runs slowly between 3pm and 5pm. You discover that the

processor usage on her computer is between 90 and 100 percent while the Web Statistics

application is analyzing the web server logs.

How can you reduce the impact of the web server log analysis on Mia Hamm


QUESTION NO:7

You work as a desktop technician at ABC.com. All client computers on the ABC.com network run

Windows XP Professional. All client computers must be uABCraded to Microsoft Windows 7. All

the installed applications including a legacy application currently in use must be reinstalled on the

client computers. Since the legacy application is not compatible with Microsoft Windows 7, you

created a shim to mitigate compatibility issues.

The vendor of the legacy application has recently released an updated version of the software

which should be tested. When deploying the updated legacy application in a test environment you

discovered that you are unable to install the application on the client computer. You want to run

the legacy application on the Windows 7 computers

Which two of the following options would enable you to install the updated application on a test

computer? Choose two.

A. You should have the shim modified to apply to all the versions of the software application.

B. You should have a new shim created to apply to the updated version of the software

application.

C. You should have a Virtual Hard Disk (VHD) created that runs Windows XP. Boot from the test

computer from the VHD to run the application.

D. You should run the application in Windows XP Mode on the test computer.

Answer: A,B

Explanation:


QUESTION NO:22

You work as a desktop technician at ABC.com. All client computers on the ABC.com network run

Windows 7.

The Sales manager named Mia Hamm has just installed a third-party defragmentation tool on her

computer.

Mia Hamm now reports that she is unable to start her computer. You discover that you are unable

to start her computer normally or using any of the safe modes. You attempt to recover her

computer using the recovery partition but you discover that no recovery partition is installed.

You suspect that the Boot Configuration Database (BCD) is corrupted.

Which two of the following options are possible ways repair the BCD and start Mia Hamm


QUESTION NO:26

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All client computers on the ABC.com network run Windows 7.

During the course of the day the ABC.com network users with portable computers reported that

their computers are connecting to a nearby shopping center wireless network when they are in the

ABC.com seminar room. ABC.com wants you to ensure that the portable computers connect to

the company network by default when they are in range of the company wireless network.

How should you configure the wireless settings?

A. You should have a Wireless Network Policy applied to automatically connect to the company

wireless network.

B. You should have a Wireless Network Policy applied where the company wireless network is set

as the preferred network.

C. You should configure the company wireless network as an Ad Hoc network.

D. You should configure the Network authentication for the company wireless network to Open.

E. You should enable SSID broadcasting for the company wireless network.

Answer: B

Explanation:


QUESTION NO:11

You work as a desktop technician at ABC.com. All client computers on the ABC.com network run

Windows 7.

Users report that a new client computer named ABC-WS52 is unable to access internet web sites.

ABC-WS52 can however access local network servers. You run the ipconfig /all command on

ABC-WS52 and receive the following output:

. IP address: 192.168.6.251

. Subnet mask: 255.255.240.0

. Default gateway: 192.168.15.255

. Preferred DNS server: 192.168.15.251

How can you enable ABC-WS52 to access internet web sites?

A. You should change the default gateway IP address to 192.168.15.1.

B. You should change the preferred DNS server IP address to 192.168.6.1.

C. You should run the Ipconfig /renew command on ABC-WS52.

D. You should change the default gateway IP address to 192.168.16.1.

Answer: A

Explanation:


QUESTION NO:3

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. The client computers on the ABC.com network run a mix of

Windows XP and Windows Vista. All client computers are members of the ABC.com domain.

You uABCrade all the client computers to Windows 7 by using a single Windows 7 deployment

image. After the image deployment, users of portable Tablet PC computers report that the stylus

interface doesn


QUESTION NO:47

You work as a desktop support technician for ABC.com. The company has a Windows Server

2008 domain-based network. All client computers run Windows 7 ultimate. Sasha, a Sales

Manager, complains that her computer is booting and hanging every now and then. This state of

computer is surfaced after the last critical uABCrade. You are required to stabilize her computer.

Which of the following steps will you take to accomplish the task?

A. Use the System Restore wizard to restore her computer to an earlier point in time.

B. Use shadow copies to repair damaged files.

C. Perform driver rollback.

D. Use the Last Known Good Configuration option while starting the computer.

Answer: A

Explanation:


QUESTION NO:20

You work as a desktop technician at ABC.com. All client computers on the ABC.com network run

Windows 7. All client computers contain a single quad-core processor, 4 GB of RAM and a 100

GB hard disk drive. The 100 GB hard drives are partitioned into two separate drives namely Drive

C and Drive D. Drive C will host the operating system and Drive D: will host user data.

The ABC.com network users make use of an application which generates reports. The network

users complain that the reports take a long time to run and their computers become unresponsive

while the reports are running.

You open Task Manager on a computer running a report and discover that memory and processor

usage are within acceptable limits.

ABC.com wants you to determine why the reports are generating slowly by creating a User

Defined Data Collector Set.

What should monitor in the Data Collector Set?

A. You should monitor the Physical Disk\ Avg. Disk Read Queue Length for Disk0 of the client

computers.

B. You should monitor the Physical Disk\ Avg. Disk Write Queue Length for Disk0 of the client

computers.

C. You should monitor the Memory\Available Mbytes counters in the Data Collector Set.

D. You should monitor the Process\% Privileged Time counters in the Data Collector Set for each

processor core.

Answer: B

Explanation:


QUESTION NO:9

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active

Directory domain named ABC.com. All computers are members of the ABC.com domain.

ABC.com currently makes use of a computer named ABC-SR01 which hosts Microsoft Windows

Server 2008 Hyper-V server.

ABC.com users use Remote Desktop connections to access Microsoft Windows 7 virtual

machines hosted on ABC-SR01. The users have recently reported that they receive an error

message stating that the trust relationship between their client computers the ABC.com domain

failed when trying to access the virtual machines.

You discovered the error message is due to ABC-SR01 recently being restored from a backup.

How can you ensure that the network users are able to log on to the virtual machines?

A. You should reset the computer accounts for the virtual machines in Active Directory.

B. You should log in as local administrator on each virtual machine and remove the virtual

machines from the domain by adding them to a workgroup.

Then you should join the virtual machines to the domain again.

C. You should log in as local administrator on each virtual machine and have the domain

passwords for the virtual machines changed.

D. You should enable the computer accounts for the virtual machines in Active Directory.

Answer: B

Explanation:


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