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Question 1:

Which of the following are documented approaches to the business analysis work? Each correct answer represents a complete solution.

A. Deming\’s Quality Circle

B. Lean

C. Six Sigma

D. Waterfall approach

Correct Answer: BCD

The waterfall approach, lean, and Six Sigma are the valid answer for business analysis approaches. Answer: A is incorrect. Deming\’s Quality Circle describes the quality management approach of plan, do, check, and act. This isn\’t a business analysis approach.


Question 2:

Tracy is a business analyst for her organization and she\’s gathered and identified the needed requirements for the solution scope. What must Tracy do before she can begin managing the requirements? Choose the best answer.

A. Tracy must decompose the requirements in WBS.

B. Tracy must create cost-benefits analysis of each requirement to manage the benefits first.

C. Tracy must identify roles, responsibilities, and owners of the requirements to fully manage the requirements.

D. Tracy must communicate the requirements to the stakeholders for their consent and approval.

Correct Answer: D

Requirements must be communicated before they are managed. Tracy must communicate the requirements to the stakeholders for their consent and approval before managing the requirements. Answer: A is incorrect. Before Tracy

decomposes the requirements, she should have the approval of the stakeholders.

Answer: B is incorrect. To begin managing the requirements, Tracy needs the approval and consent of the stakeholders.

Answer: C is incorrect. This isn\’t a valid statement, as the best thing to do is to gain the approval of the stakeholders first.


Question 3:

Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?

A. Change-driven approaches must use a change control system with a change control board.

B. Change-driven approaches only use a change control system for approved changes.

C. Change-driven approaches don\’t use a formal change control process.

D. Change-driven approaches are driven by change control processes.

Correct Answer: C

Change-driven approaches typically do not use a formal change control process, as requirements are prioritized and selected for implementation at the beginning of each iteration and no changes to the requirements occur during the iteration

process.

Answer: A is incorrect. Change-driven approaches don\’t typically use a change control board. Answer: B is incorrect. This isn\’t a valid statement to describe the processes of change within a change- driven approach to requirements

management.

Answer: D is incorrect. This isn\’t a valid statement to describe the processes of change within a change- driven approach to requirements management.


Question 4:

Kendra is the business analyst for her organization. She\’s working with the project manager and the project sponsor to discuss the current requirements. Kendra believes it\’s important for the project manager to first implement the requirements with the highest amount of risks. Is this a good idea?

A. No, the project manager and team should actually implement the lowest risk requirements first.

B. Yes, if the risky requirements cause the project to fail, the organization will not suffer much loss, as it hasn\’t invested much time or money on the project.

C. No, the project manager and team should implement the requirements with the highest risks last.

D. Yes, this allows the project manager to get the risky work done as soon as possible in the schedule.

Correct Answer: B

It\’s often best to implement the most risky requirements first in the project. If the risky requirements cause the project to fail, the organization will not suffer much loss, as it hasn\’t invested much time or money on the project.

Answer: A is incorrect. It\’s not the best idea to implement the lowest risk requirements first. Answer: C is incorrect. Implementing the highest risk requirements last could cause all of the prior work to be worthless if the risky requirements fail.

Answer: D is incorrect. This choice is tempting, but the best reason is the financial consideration of the risky event in the project.


Question 5:

When a business analyst completes the elicitation process, she will create four outputs. Which one of the following is an output of the elicitation process?

A. Requirements management plan

B. Resource identification

C. Stakeholder Concerns

D. Solution scope

Correct Answer: C

Following are the outputs of the elicitation process: Stakeholder Concerns Elicitation Results Schedule Resources Supporting Materials


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Question 6:

As a business analyst, you may be called upon to define the scope of work and to develop the estimates for the endeavor. Which one of the following is an important tool for this activity?

A. Organizational process asset

B. WBS

C. Project management plan

D. Pareto chart

Correct Answer: B

The work breakdown structure (WBS) is a tool used to define the scope of work and to develop estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller and smaller pieces.

WBS can perform the following tasks:

It may break the project into iterations, releases, or phases.

It can break deliverables into work packages.

It may break activities into smaller tasks.

Answer: C is incorrect. The project management plan could be helpful, in some instances, but for this question, the best answer is WBS.

Answer: D is incorrect. A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right.

The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph M. Juran and Kaoru Ishikawa. Answer: A is incorrect. Organizational process assets are elements of historical information, guidelines,

processes, and standard procedures within an organization. They mandate certain deliverables and the lessons learned from business analysis activities can be used in the development of business analysis plans.


Question 7:

You are the project manager of the NGQQ Project for your company. To help you communicate project status to your stakeholders, you are going to create a stakeholder register. All of the following information should be included in the stakeholder register except for which one?

A. Assessment information of the stakeholders\’ major requirements, expectations, and potential influence

B. Stakeholder management strategy

C. Stakeholder classification of their role in the project

D. Identification information for each stakeholder

Correct Answer: B

The stakeholder management strategy is generally not included in the stakeholder registry because it may contain sensitive information that should not be shared with project team members or certain other individuals that could see the stakeholder register. The stakeholder register is a project management document that contains a list of the stakeholders associated with the project. It assesses how they are involved in the project and identifies what role they play in the organization. The information in this document can be very perceptive and is meant for limited exchange only. It also contains relevant information about the stakeholders, such as their requirements, expectations, and influence on the project. Answer: D is incorrect. Stakeholder identification should be included in the stakeholder register. Answer: A is incorrect. Assessment information should be included in the stakeholder register. Answer: C is incorrect. Stakeholder classification should be included in the stakeholder register.


Question 8:

According to \’A Guide to the Business Analysis Body of Knowledge\’, the two most common data models are the entity-relationship diagram and what other model?

A. Class model

B. Project network diagram

C. Data flow diagram

D. WBS

Correct Answer: A

The class model is most often used with object-oriented development, while the entity-relationship diagram is preferred for relational databases.

Answer: D is incorrect. WBS isn\’t a data model, but a decomposition of the project scope. Answer: B is incorrect. The project network diagram is an illustrated flow of project activities. Answer: C is incorrect. A data flow diagram shows how

data moves into, through, and out of a system.


Question 9:

You are the business analyst for your organization and you\’re performing the solution assessment process. When you assess a solution, what are you actually looking for?

A. To determine the value of the proposed solution to the stakeholder requirements

B. To determine the quality of the proposed solution to the stakeholder requirements

C. To determine the cost of the proposed solution to the stakeholder requirements

D. To determine the accuracy of the proposed solution to the stakeholder requirements

Correct Answer: D

The purpose of assessing proposed solutions is to determine how closely they meet stakeholder and solution requirements. The business analyst, while assessing a single solution, determines whether the solution delivers enough business

value to justify its implementation. However, the business analyst has the additional goal of attempting to determine which solution delivers the greatest business value while assessing multiple alternative solutions.

Answer: A is incorrect. Solution assessment isn\’t concerned with the value of the solution. Answer: B is incorrect. Solution assessment isn\’t concerned with the quality, but with the accuracy of the solution in light of the stakeholders\’

requirements.

Answer: C is incorrect. Solution assessment isn\’t concerned with the costs, but with the accuracy of the solution in light of the stakeholders\’ requirements.


Question 10:

What\’s the difference between a desired outcome and a solution? Choose the best answer.

A. The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome.

B. They are synonymous.

C. The solution is the ideal fulfillment of the business goals; the desired outcome is the financial gain created by the implementation of the solution.

D. The desired outcome is what the solution will remove.

Correct Answer: A

Of all the choices, only this answer properly identifies the desired outcome as how the organization will operate once the solution has been implemented.

Answer: B is incorrect. Business goals and desired outcomes are not the same. Answer: D is incorrect. The solution doesn\’t remove the desired outcome. Answer: C is incorrect. The solution is not always a financial gain so this choice is not

valid.


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