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Question 1:

Shelly is the business analyst for her organization and she\’s working with Thomas to review the business requirements. They are discussing the identified requirements, how the requirements will transition to the operations, and the longevity of the solution. Thomas is concerned that the identified requirements may not map to the desired future state of the organization. What business analysis task is Shelly facilitating in this scenario?

A. Acceptance evaluation criteria definition

B. Requirements quality assurance

C. Validate requirements

D. Stakeholder management

Correct Answer: C

Shelly and Thomas are performing the validate requirements task. This task helps to ensure that the requirements map to the business goals and objectives, resolve the issue, and predict the longevity of the requirements to satisfy business needs. Answer: B is incorrect. There is not a business analysis task called requirements quality assurance. Answer: A is incorrect. Acceptance evaluation criteria definition is a task to ensure that the requirements are clear and precise enough to create tests and inspect to know that the work has been completed. Answer: D is incorrect. Stakeholder management is the management of stakeholders\’ issues, conflicts, queries, concerns, threats, and perceived threats about the requirements.


Question 2:

Tracy is a business analyst for her organization and she\’s gathered and identified the needed requirements for the solution scope. What must Tracy do before she can begin managing the requirements? Choose the best answer.

A. Tracy must decompose the requirements in WBS.

B. Tracy must create cost-benefits analysis of each requirement to manage the benefits first.

C. Tracy must identify roles, responsibilities, and owners of the requirements to fully manage the requirements.

D. Tracy must communicate the requirements to the stakeholders for their consent and approval.

Correct Answer: D

Requirements must be communicated before they are managed. Tracy must communicate the requirements to the stakeholders for their consent and approval before managing the requirements. Answer: A is incorrect. Before Tracy

decomposes the requirements, she should have the approval of the stakeholders.

Answer: B is incorrect. To begin managing the requirements, Tracy needs the approval and consent of the stakeholders.

Answer: C is incorrect. This isn\’t a valid statement, as the best thing to do is to gain the approval of the stakeholders first.


Question 3:

You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing. What technique can you use to track problems with the requirements?

A. Issue tracking

B. RTM

C. Problem tracking

D. Baselining

Correct Answer: C

The technique you\’ll use is simply problem tracking. This technique allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. Problem tracking allows the

business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. It provides an organized approach to tracking, management, and resolution of defects, issues, problems, and

risks throughout business analysis activities. Management of issues is important so that they can be resolved in a timely manner to ensure success.

Answer: D is incorrect. Baselining the requirements does not track problems but creates a standard set of requirements that deliverables may be compared against.

Answer: A is incorrect. Issue tracking is not a valid business analysis term. Answer: B is incorrect. An RTM is a requirements trace matrix which tracks requirements through the solution, not issues.


Question 4:

Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?

A. Change-driven approaches must use a change control system with a change control board.

B. Change-driven approaches only use a change control system for approved changes.

C. Change-driven approaches don\’t use a formal change control process.

D. Change-driven approaches are driven by change control processes.

Correct Answer: C

Change-driven approaches typically do not use a formal change control process, as requirements are prioritized and selected for implementation at the beginning of each iteration and no changes to the requirements occur during the iteration

process.

Answer: A is incorrect. Change-driven approaches don\’t typically use a change control board. Answer: B is incorrect. This isn\’t a valid statement to describe the processes of change within a change- driven approach to requirements

management.

Answer: D is incorrect. This isn\’t a valid statement to describe the processes of change within a change- driven approach to requirements management.


Question 5:

A business analyst is studying the cost of the endeavor in relation to the projected income the endeavor will bring once the project is completed. What financial valuation technique can the business analyst use to determine the breakeven point for the project?

A. Payback period

B. Average rate of return

C. Cost-benefit analysis

D. Discounted cash flow

Correct Answer: A

Payback period quantifies the duration that the project will need to exist and generate revenue in order to pay back the original investment of the project. The payback period is also known as management horizon or the breakeven point. Answer: B is incorrect. Average rate of return describes the rate of return the project will create. Answer: C is incorrect. Cost-benefits analysis describes the relation of costs to benefits in a project. Answer: D is incorrect. Discounted cash flow describes the future value on the investment of the project.


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Question 6:

As a business analyst, you may be called upon to define the scope of work and to develop the estimates for the endeavor. Which one of the following is an important tool for this activity?

A. Organizational process asset

B. WBS

C. Project management plan

D. Pareto chart

Correct Answer: B

The work breakdown structure (WBS) is a tool used to define the scope of work and to develop estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller and smaller pieces.

WBS can perform the following tasks:

It may break the project into iterations, releases, or phases.

It can break deliverables into work packages.

It may break activities into smaller tasks.

Answer: C is incorrect. The project management plan could be helpful, in some instances, but for this question, the best answer is WBS.

Answer: D is incorrect. A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right.

The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph M. Juran and Kaoru Ishikawa. Answer: A is incorrect. Organizational process assets are elements of historical information, guidelines,

processes, and standard procedures within an organization. They mandate certain deliverables and the lessons learned from business analysis activities can be used in the development of business analysis plans.


Question 7:

According to \’A Guide to the Business Analysis Body of Knowledge\’, the two most common data models are the entity-relationship diagram and what other model?

A. Class model

B. Project network diagram

C. Data flow diagram

D. WBS

Correct Answer: A

The class model is most often used with object-oriented development, while the entity-relationship diagram is preferred for relational databases.

Answer: D is incorrect. WBS isn\’t a data model, but a decomposition of the project scope. Answer: B is incorrect. The project network diagram is an illustrated flow of project activities. Answer: C is incorrect. A data flow diagram shows how

data moves into, through, and out of a system.


Question 8:

What\’s the difference between a desired outcome and a solution? Choose the best answer.

A. The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome.

B. They are synonymous.

C. The solution is the ideal fulfillment of the business goals; the desired outcome is the financial gain created by the implementation of the solution.

D. The desired outcome is what the solution will remove.

Correct Answer: A

Of all the choices, only this answer properly identifies the desired outcome as how the organization will operate once the solution has been implemented.

Answer: B is incorrect. Business goals and desired outcomes are not the same. Answer: D is incorrect. The solution doesn\’t remove the desired outcome. Answer: C is incorrect. The solution is not always a financial gain so this choice is not

valid.


Question 9:

You are the business analyst for your organization. Management has asked you to define and document the requirements of an endeavor so that the requirements may be reused again in the organization. Why would an organization want to re-use requirements?

A. Re-using requirements is useful if the organization wants to sell the set of requirements to its customers.

B. Re-using requirements is useful if the current solution fails.

C. Re-using requirements is useful when the requirements are something the organization must do on an ongoing basis.

D. Re-using requirements doesn\’t mean re-using the requirements over and over, but tracing the requirements to actual deliverables.

Correct Answer: C

When an organization identifies a set of requirements for an ongoing set of activities, it\’s useful to craft the requirements so that the requirements may be used over and over. This saves time, effort, and cost. Answer: B is incorrect. This is not a valid statement about re-using requirements in an organization. Answer: A is incorrect. This is not a valid statement about re-using requirements in an organization. Answer: D is incorrect. This is not a valid statement about re-using requirements in an organization.


Question 10:

In the life of a project, when do the number and impact of change requests often increase?

A. During project planning

B. Once the project scope is reviewed

C. Towards the end of the project

D. At the launch of the project

Correct Answer: C

As the life of the project draws towards its end, there\’s often an increase in the number of change requests. When change requests are made towards the end of a project, however, the cost and impact of the change increases significantly.

Answer: D is incorrect. It\’s ideal for change requests, if they must happen, to happen at the launch of the project, not just at the end.

Answer: A is incorrect. The best answer is that change requests must happen towards the end of project execution, not just project planning. Planning spans the entire life of the project. Answer: B is incorrect. Scope review happens early in

the project and changes early in the project are easier to incorporate and manage than changes at the end of the project.


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