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QUESTION NO: 7
Sterling return orders can be ______________.
3
A. exchanges
B. uneven exchanges
C. wrong Items
D. All of the above.
Answer: D
QUESTION NO: 11
What does the Delivery and Service Scheduling Module NOT include?
A. Dispatching work orders.
B. Generating workorders for a sales order.
C. Checking availability for a service or delivery task.
D. Calculating delivery dates based on availability of service or delivery.
Answer: A
QUESTION NO: 3
What is the approximate number of public APIs the IBM Sterling Platform has?
A. 500
B. 1000
C. 1500
D. 2000
Answer: B
QUESTION NO: 1
An Order can contain Order lines from:
A. Single channel , Single brand
B. Singlechannel , Multiple brand
C. Multiple channel , Multiple brand
D. All of the above.
Answer: D
QUESTION NO: 15
The architecture within an API that allows developers to add additional logic to an API or
override an API logic iscalled a/an ________________.
A. checkpoint
B. event
C. user Exit
D. exception
Answer: C
QUESTION NO: 8
Typical customer needs that make Delivery and Service Scheduling a good fit do NOT
include:
A. Customer has a team of service people who install product and needs this to be part of
the orderingprocess.
B. There is no coherence to the order and the delivery fleet making it very difficult to
promise a customer a delivery date.
C. Customer needs a time card labor management system for their service team.
D. Customer wants complete end-to-end visibility from order entry to delivery.
Answer: C
QUESTION NO: 4
Sterling Reverse Logisticsenables Customers to:
2
A. Return goods across any channel regardless of the original channel used during
purchase.
B. Exchange Goods regardless of the original channel.
C. Get a credit for goods regardless of the original channel.
D. All of the above.
Answer: D
QUESTION NO: 5
In what business scenario has Delivery and Service Scheduling helped tracked capacity?
A. Truck availability for delivery.
B. Service skill to perform service.
C. Warehouse capacity to perform order.
D. Call Center volume to takecall.
Answer: D
QUESTION NO: 14
Which of these describes a chained order?
A. A dependent order to the sales order.
B. A derived order that is no more than a reference to the parent order.
C. And order with bundlesselected as products within the order.
D. A return order that created links back to the original sales order.
Answer: A
QUESTION NO: 16
Which of the following is TRUE about the recommended hardware architecture Sterling
supports?
A. All Sterling software should run on one server.
B. Sterling typically supports an n 1 small box server architecture.
6
C. The agent server is the server used for messages coming from user interfaces.
D. Sterling should only run on one instance of a database and therefore have one DB
server.
Answer: B
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