CertBus New Updated JK0-802 Exam Dumps Free Download

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QUESTION NO: 5

Which of the following steps would allow display output from a laptop to an external display? (Select

TWO).

A. Press the appropriate Function Key combination

B. A second video card in the Express card slot

C. Disconnect the integrated display

D. Enabling second monitor in the Windows Display Settings

E. Loading external monitor drivers on the laptop

Answer: A, D

QUESTION NO: 1

A user reports an issue of intermittent Read / Write errors occurring on their PC. Which of the

following actions would a technician MOST likely take?

A. Run FDISK on the drive

B. Update definitions and run a virus scan

C. Low level format the drive

D. Run CHKDSK on the drive

Answer: D

QUESTION NO: 8

A user states they have rebooted the printer and it is displaying “PC load letter”. Which of the

following is the MOST likely cause?

A. The printer needs to be rebooted.

B. The printer is out of paper.

C. The fuser needs to be replaced.

D. The toner cartridge is low.

Answer: B

QUESTION NO: 3

Which of the following display types may be practical for a laptop format, but has limited uses due to

heat considerations?

A. LCD

B. Plasma

C. LED

D. CRT

Answer: B

QUESTION NO: 6

Which of the following allows a hidden backdoor to be used for access to workstations on the

Internet?

A. Firmware

B. Rootkits

C. SQL injection

D. Cross-side scripting

Answer: B

QUESTION NO: 11

A technician would like to ensure all previous data is erased before reloading Windows 7 Home

Premium onto a laptop. Which of the following procedures would accomplish this?

A. Virtual RAID configuration

B. Quick format

C. New partition

D. Full format

Answer: D

QUESTION NO: 9

A technician needs to remove the ability of standard users to shut down or restart a shared

computer. Which of the following commands can be used to accomplish this task?

A. services.msc

B. shutdown.exe

C. bootrec.exe

D. gpedit.msc

Answer: D

QUESTION NO: 4

Which of the following would be the BEST means of maintaining data security for a mobile device

that has been lost or stolen?

A. Login attempt restrictions

B. Locator service

C. Remote wipe

D. Passcode lock

Answer: C

QUESTION NO: 10

A user reports that all print jobs sent to a certain printer that require legal sized paper are not

printing. However, standard size paper jobs are printing correctly. A technician checks the paper tray

and verifies that it is loaded with legal size paper. Which of the following is the MOST likely cause of

the problem?

A. The printer is not designed to print legal sized pages.

B. The print queue is holding jobs from printing.

C. The paper weight is too heavy for the printer.

D. The paper size for the tray is incorrect in the printer setup.

Answer: D

QUESTION NO: 2

A user reports a loud clicking noise coming from their PC, but the PC operates normally. Which of the

following actions should the technician perform FIRST when responding to this issue?

A. Attempt to backup data from the hard drive

B. Shutdown the PC and replace the hard drive

C. Format the hard drive and reload the OS

D. Run the disk cleanup utility

Answer: A

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