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QUESTION NO:26
Which two layers are Cisco Unified Communications component layers? (Choose two.)
A. Infrastructure layer
B. Data link layer
C. Network layer
D. Endpoints layer
E. Transport layer
Correct Answer: AD
QUESTION NO:42
For which three reasons would a voice engineer create a separate user template in Cisco Unity
Connection? (Choose three.)
A. Certain users changed their extensions.
B. Certain users are in a different partition.
C. Certain users are using a different call handler.
D. Certain users are using a different phone system.
E. Certain users are being added to Cisco Unified Presence Server.
F. Certain users are being moved to a different branch office.
Correct Answer: BCD
QUESTION NO:17
Which component is needed to facilitate the connection between Cisco Unified Communications Manager
and Cisco Unified Presence Server?
A. SIP trunk
B. H.323 gateway
C. Gatekeeper
D. MGCP gateway
E. Cisco Unified Border Element
Correct Answer: A
QUESTION NO:24
Users report volume issues with recordings in Cisco Unity Connection. Which feature can be disabled to
prohibit automatic volume adjustments to recordings?
A. AGC
B. Noise Reduction
C. Audio Normalization
D. VAD
Correct Answer: A
QUESTION NO:18
A technician is preparing to activate the needed services in Cisco Unified Communications Manager to
integrate with an IM and Presence server. Which four services must be enabled? (Choose four.)
A. Cisco TFTP
B. Cisco AXL Web Service
C. Cisco CTI Manager
D. Cisco Messaging Interface
E. Cisco Intercluster Lookup Service
F. Cisco Extended Functions
G. Cisco Unified Communications Manager
H. Cisco Directory Sync
Correct Answer: ABCG
QUESTION NO:10
A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is
connected to all appropriate back-end systems?
A. Show Connection Status
B. Report A Problem
C. Advanced Settings
D. About Jabber
E. Reset Jabber
Correct Answer: A
QUESTION NO:7
An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager
at one time. Which option should be used?
A. Bulk Administration Tool
B. Product Upgrade Tool
C. Command Lookup Tool
D. Cisco Unified Communications Manager User Options Page
E. Cisco Upload Tool
Correct Answer: A
QUESTION NO:6
Use the router console to view the configuration and answer the question.
Calls to National numbers are failing. Using the Branch router configuration, correctly determine why these
calls are not successful
A. The port assignment should be 0/0/0:12
B. The destination pattern should be 90[1-9]T
C. The character “T” cannot be used in a Pots dial pattern
D. The digit prefix should be “00”
Correct Answer: B
QUESTION NO:44
Which options are two on-premise components of Cisco Unified Presence? (Choose two.)
A. Cisco Unified Communication Manager
B. Cisco Unified Contact Center Express
C. Cisco WebEx
D. Cisco Quality Management
E. Cisco Unified Contact Center Enterprise
Correct Answer: AC
QUESTION NO:8
A user wants their name to show on their phone instead of their directory number. Which configuration item
allows an administrator to do this?
A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description
Correct Answer: A
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