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QUESTION NO: 1
Which is an internal record and something you should review prior to a Transformative Networking
engagement?
A. Article on the customer\’s new CIO, published on an IT web site
B. Research on trends for IT budgets in your customer\’s industry
C. Customer presentation from a cloud computing conference
D. Your company\’s product proposals and customer decisions from the past year
Correct Answer: D
QUESTION NO: 11
Which describes the key characteristics and content of a personal pitch?
A. A 30 second brief on the company\’s main products and services, including key features
B. A 30 second speech that highlights the latest skills you have gained
C. A 30 second brief about your role in selling the company\’s roadmap of products
D. A 30 second speech to explain what makes you and your organization unique and of value
Correct Answer: D
QUESTION NO: 6
What does focusing on Cisco Architectural Plays allow you to do?
A. Explain how your solutions include the latest available technologies 2 / 13
B. More easily talk about detailed product features
C. Propose products and services that give the most relief of quota
D. Describe solutions which link to customer\’s needs for business value
Correct Answer: D
QUESTION NO: 3
What does Transformative Networking enable customers to do?
A. Execute a complete network lifecycle management process
B. Identify hardware that is obsolete and no longer supported within current contracts
C. Align technology architecture to their business architecture
D. Prepare a detailed plan to integrate an acquisition\’s sales application with the company\’s current
system
Correct Answer: C
QUESTION NO: 5
What is the preferred way to gain insight into the current cash position and financial condition of a
privately-owned customer?
A. Research their results by looking for details about their stock price
B. Search for interviews with company leaders, or articles on the industry, published within the past six
months
C. Run a credit check
D. Secure a copy of last year\’s annual report
Correct Answer: B
QUESTION NO: 9
In the Transformative Networking workshop, when is it appropriate to use a PowerPoint presentation?
A. During the initial meeting with a senior executive
B. During the overview of market trends and Cisco architectures
C. To support demonstration of the latest video technology
D. To facilitate an interactive discussion with a small group
Correct Answer: B
QUESTION NO: 12
What is the ITIL definition of a service?
A. A means of delivering value to customers
B. A means of designing processes customers
3 / 13
C. The means of delivering goods to users
D. A way of giving customers what they need rather than what they asked for
Correct Answer: A
QUESTION NO: 4
Which is the reason to defer start of an architecture engagement with a retail industry customer?
A. You do not know this year\’s budget for network upgrades
B. A start-up which sells sensors for supply chain processes is rumored to be on Cisco\’s acquisition
list.You are unsure whether this is true
C. The company at risk for regulatory fines, due to a security breach one of their alliance partners
D. A new CIO has been announced, and will start in 2 months.You have access to other IT senior staff in
two weeks
Correct Answer: D
QUESTION NO: 10
Transformative Networking provides Cisco with the opportunity to do what?
A. Align Cisco Solutions with customer business priorities
B. Sell more Cisco products for which there are extra sales bonuses available
C. Describe how Cisco acquisitions fit into the company\’s strategy
D. Advise the customer on selection of an ISV for a new inventory system
Correct Answer: A
QUESTION NO: 2
In preparing for a Transformative Networking engagement with a healthcare corporation, which would be a
good company-provided source of information?
A. Notes from your discussion with a previous Cisco account manager
B. A rating of the bank\’s loan portfolio risk, published in a local business newspaper
C. The customer\’s web site, including a page titled: “Regulatory compliance efforts”
D. Status reports from your latest major services effort delivered to the customer
Correct Answer: C
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